At Thaai Network, we strive to provide our customers with the best possible experience. If you need to cancel your order or request a refund, please review the following policy:
Cancellation of Services: If you wish to cancel your order for services, please contact us as soon as possible. Cancellations may be subject to certain conditions or fees depending on the stage of the project.
Cancellation of Products: If you wish to cancel your order for products, please notify us before the item has been shipped. Once the item has been shipped, we may not be able to process the cancellation.
Refunds for Services: Refunds for services rendered may be issued on a case-by-case basis. If you are not satisfied with our services, please contact us to discuss your concerns and eligibility for a refund.
Refunds for Products: If you are not completely satisfied with your purchase of a product, you may be eligible for a refund within 2 days of the purchase date. To request a refund, please contact us with your order details and reason for the refund request. Refunds will be issued to the original payment method used for the purchase.
Customized Services or Products: Please note that refunds may not be available for customized services or products that are specially tailored to your requirements.
Digital Products: Refunds may not be available for digital products such as downloadable software, templates, or digital content unless otherwise stated.
If you have any questions about our Cancellation & Refund Policy, please contact us at [email protected].
Thaai Network reserves the right to update or change this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.